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Anzhan — Technical Support

App: Anzhan (暗战棋局) · Bundle ID: com.anzhan.darkwar
Platform: iOS · Operator: Anzhan Developer
Contact: SoRichOne@icloud.com
Note · This page is fully available in English and Simplified Chinese. The current language provides a structured summary; the English version remains the authoritative reference in case of any discrepancy.
SERVICE STATUS
All services operational. Anzhan does not operate its own server; online play is provided through Apple Game Center and local-network discovery.

Quick contact

The fastest way to reach the developer. Please include your device model, iOS version, Anzhan version, and a clear description of the issue.

EMAIL
SoRichOne@icloud.com
Replies within 1–3 business days.
LANGUAGES
English · 中文 · 日本語 · 한국어
Up to 16 languages are offered in the language picker; English is the authoritative reference.

Frequently asked questions

How do I sign in and where is my data stored?

Anzhan does not operate its own account system. All data stays on your device by default. If you choose to sign in, authentication and match-making go through Apple Game Center.

  • Without sign-in: single-player, AI, and LAN modes are fully usable.
  • After signing in: global matchmaking, leaderboards, achievements, and the online rating are enabled.
  • On-device data is removed when you uninstall the app.
A LAN match cannot find nearby rooms — what should I check?
  • Confirm all devices are on the same Wi-Fi network and the router does not isolate clients (AP isolation / guest mode).
  • Make sure Local Network permission is granted to Anzhan: Settings → Privacy → Local Network → Anzhan.
  • Bluetooth and Wi-Fi should remain on (Anzhan uses Bonjour over the local network).
  • If a corporate or school network blocks multicast, switch to a home network or mobile hotspot.
Game Center matchmaking fails or gets stuck — how do I fix it?
  • Check Apple System Status → Game Center for any active outage.
  • Sign out and back in: Settings → Game Center → Sign Out.
  • Check your network can reach Apple's servers; some restrictive firewalls block Game Center.
  • If the issue persists, restart the device and reopen the app.
How do I report a bug or send feedback?

Send email to SoRichOne@icloud.com. To help us reproduce the issue, please include:

  • Device model and iOS / iPadOS version
  • Anzhan version (Settings → About)
  • Steps to reproduce, expected vs. actual behavior
  • Screenshots or short screen recordings if applicable
Can I transfer my progress to a new device?

Anzhan uses Apple's Game Center for online rating and achievements, so signing in on the new device with the same Apple ID restores your online progress.

On-device data (settings, match history, custom board assets) lives in the app sandbox and is not migrated automatically. Re-import custom assets on the new device.

The app crashes or freezes — what should I do?
  • Update Anzhan to the latest version from the App Store.
  • Update iOS / iPadOS to the latest stable release.
  • Restart the device.
  • If it persists, send the steps to reproduce to the developer (see Q4).
How do I delete my account or data?

Anzhan does not operate its own account system, so there is no developer-side account to delete.

  • Local data: uninstall Anzhan to remove all on-device settings, match history, and custom board assets.
  • Game Center data: manage leaderboard scores, achievements, and the player identifier through Settings → Game Center or Apple's account processes.
Where can I read the privacy policy?

The full privacy policy is at www.142857.vip/privacy. It covers what Anzhan collects, how it is used, sharing with third parties, retention, and your choices.

System requirements

Before contacting us

Most issues are resolved by updating Anzhan and restarting the device. If the problem remains, please include the items listed in Q4 in your message. We aim to respond within 1–3 business days.

Related links